Job Information
Nestle Website Services Supervisor in Cairo, Egypt
POSITION SNAPSHOT
Title: Website Services Supervisor
Company: NBS
Location: Cairo
Position Summary:
Responsible and accountable for overall operational excellence of Brand Websites team across projects. Managing team members and workstreams to bring value to the business by ensuring consistent first time right service delivery. Support the Business/Market in managing content on Nestlé corporate/brand websites and Internal platforms, ensuring consistency and maintaining high-quality information standards across the websites.
A DAY IN THE LIFE …
Driving service and solution evolution and developing expertise, cross-functional alignment (MSE, Market, Function, GMB, Zone, Agency, NGBS) as an extension of the solution lead. Leading implementation of new ways of working across centers for specific projects or service lines.
Managing relationships with key business partners in market, business or HQ. Ensuring partner expectations are met and exceeded through service orientation, Total Service Quality etc.
Process management. Overseeing website services including web content editing, SEO, optimization, etc. Responsibility to organize work flow, support employees as needed, ensure that tasks are performed safely and efficiently.
Updated / clear documentation on processes and support model
Alignment of objectives for subordinates with OMP and Stream/Department Strategy. Control/feedback/recognition of objective achievement
Staffing/Recruitment; Talent management
Creating proposals for scope increase and ensuring social/digital best practices are included
ARE YOU A FIT?
University Degree in English, Digital Media, International Relations, Business administration, or any other related field
1-2 years experience in managing the team of experts in a specific area
Excellent writing and editing skills in English
Proven work experience as a Content Editor or similar role
Hands-on experience with Content Management Systems (e.g. Drupal, Shell, WordPress)
Familiarity with SEO and keyword research
Proven experience in editing images in Photoshop
General understanding of UX (User Experience)
Experience of working with web measurement tools (e.g. Google Analytics, Google Search Console, SessionCam etc).
Knowledge of web design
Keen attention to detail
Working with high-volume, complex tasks
Working in a corporate and multi-cultural setting
Experience managing teams
Ability to collaborate effectively across functions/ teams and projects
Proven leadership and communication skills
Ability proactively and independently collaborate with the businesses and markets.
We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.