Job Information
Nestle Social Commerce Manager in London, United Kingdom
Position Snapshot
Business area: Nespresso
Job Title: Social Commerce Manager
Location: Crawley/London (Hybrid)
Salary: £45k to £50k depending on experience + 17% car allowance + potential bonus + other fantastic benefits
Although this is a full time permanent opportunity, please speak to us about what flexibility means to you as we are always open to discuss individual’s flexible working needs, don’t let this stop you from applying.
Position Summary
We are delighted to introduce this brand-new role to our expanding Nespresso Ecommerce team. Reporting directly into the Ecommerce Performance Manager, the Social Commerce Manager will be responsible for developing and implementing social commerce strategies to drive sales and enhance brand awareness. There will be focus on managing product feeds, pricing, and content across platforms such as Instagram and TikTok, ensuring their alignment with commercial goals for volume growth and profitability. You will work closely with cross-functional teams to ensure a seamless social commerce experience for customers.
A little bit about us
We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating units of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into one of the world’s most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector; providing the very highest quality coffees that can be enjoyed in the comfort of consumers' own homes and out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful and sustainable approach to how we produce and market our premium coffee capsules and machines.
With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 81 countries and counts over 13,000 employees worldwide. Nespresso UK&ROI – a certified B Corp™ – operates 30 boutiques, as well as an e-Commerce platform, delivering barista-level coffee experiences of the highest quality to both at-home and professional customers across the United Kingdom and the Republic of Ireland. To learn more visit www.nespresso.com .
A day in the life of a Social Commerce Manager…
As a Social Commerce Manager, you will be responsible for the growth and execution of our social commerce strategy for UK & Ireland. You will achieve this through continuous iteration, and optimization of social commerce strategies as well as maintaining an always-on approach to maximize commercial value. Additionally, you are responsible for ensuring seamless integration of these strategies with both internal and external e-commerce platforms, collaborating with the Marketing and CRM functions internally for effective promotion execution. There will be alignment with the HQ performance team to uphold best practices in social commerce. This role will also involve:
Implement and manage tools for tracking customer journeys, conversions, and sales generated through social media platforms as well as analyse and reporting to measure effectiveness.
Ensuring creative execution is in line with brand guidelines and aligned to best practices for the platform and strategy
Being an expert for the business and responsible for leading workshops or training sessions to share insights and strategies related to social commerce.
Continue to work closely and collaborate with Nespresso HQ, media agency partners and other areas of the business such as marketing and CRM.
Stay up to date with industry trends and best practices in social media and e-commerce.
What will make you successful?
The successful candidate will have proven experience in Social Marketing with extensive knowledge of web analytical tools and relevant platforms such at Tiktok and Instagram. You will also:
Be commercially minded with the ability to understand business impacts and make clear strategic recommendations to various stakeholders.
Take ownership in driving results whilst understanding the financial implications of business opportunities to meet and exceed goals.
Have experience working in self- directed, fast-paced and a result-oriented environment.
Strong analytical skills and ability to interpret data to drive results.
What you need to know
What can we offer in return? Great benefits you’d expect from a business the size of Nestlé – in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus bank holidays plus flex leave, pension scheme and a real focus on personal development and growth.
Job advert posting date 18/04/2024
Job advert closing date 02/05/2024
We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.
At Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. Find out more about our Colleague Networks here: Diversity, equity and inclusion | Nestlé (nestle.co.uk)
We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!