Job Information
Nestle Webmaster in Montreal, Canada
A little bit about us
Nestlé Nespresso SA is the pioneer and reference for highest-quality portioned coffee. The company works with more than 120,000 farmers in 15 countries through its AAA Sustainable Quality™ Program to embed sustainability practices on farms and the surrounding landscapes. Launched in 2003 in collaboration with the NGO Rainforest Alliance, the program helps to improve the yield and quality of harvests, ensuring a sustainable supply of high-quality coffee and improving livelihoods of farmers and their communities.
In 2022, Nespresso has achieved B Corp™ certification - joining an international movement of 4,900 purpose-led businesses that meet B Corp’s high standards of social and environmental responsibility and transparency.
Headquartered in Vevey, Switzerland, Nespresso operates in 81 countries and has over 13'000 employees. In 2021, it operated a global retail network of 802 boutiques. For more information, visit the Nespresso corporate website: www.nestle-nespresso.com
Position Snapshot
Business areas: Nespresso Canada
Job title: Junior Webmaster
Location: Montreal, QC located at 300 Léo-Pariseau, suite 2300 Montréal, QC Canada H2X 4B3; Hybrid
Position Summary
We are looking for a Junior Webmaster that will manage the activities related to daily content on digital networks (business-to-consumer [B2C], business-to-business [B2B] websites and mobile apps).
A day in the life of Junior Webmaster:
Contribute to e-commerce activities in the market
Support activities for e-commerce campaigns (configuration, testing and launch), including seasonal campaigns, and optimize website and app content to achieve business objectives.
Manage digital resources and complex HTML/CSS content to support global and local campaign activities
Liaise with all business and IT stakeholders to ensure that all digital content is up to date, relevant and consistent with the brand's global guidelines, security, content and business practices.
Optimize the user experience
Leverage operational knowledge and best practices on a global scale to influence the optimization of the online customer journey and purchase sequences during campaigns.
Guarantee excellence in performance and B2C and B2B customer experience by assessing and optimizing e-commerce networks (mobile and desktop) in the areas of research, e-merchandising, catalogue management and customization, as well as content, services and brand compliance.
Monitor day-to-day activities
Conduct website and application tests with IS/IT stakeholders to guarantee problem-free functioning when new features are introduced.
Identify potential operating issues and platform regressions, forward them to IS/IT and monitor correction. Know how to prioritize malfunctions based on the impact they have on users.
Role Requirements
Diploma relevant to the field of web and e-commerce
Bilingualism in English and French is required for this position. The role involves frequent and complex collaboration with stakeholders across the Canadian market and/or internationally. These interactions necessitate a high level of proficiency in English to effectively perform the tasks associated with the job.
At least one year of experience in e-commerce and website maintenance using a content management system (CMS)
Use of at least one content management system (CMS)
Ability to perform tasks that require concentration and rigor in a software with a complex interface
Basic knowledge of HTML, CSS languages
Preferred Skills
Basic knowledge of good practices in organic referencing (SEO)
Basic knowledge of good accessibility practices (WCAG)
Very good organizational skills to perform multiple tasks in parallel
Good management of time and deadlines
Both autonomous and very comfortable working in a team
Interest and curiosity for everything related to the web and mobile applications
Work experience with creative agencies (writing briefs)
Use of Google Analytics and Photoshop
We have a friendly, supportive team with a coaching and mentoring environment. There are real opportunities for future development and progression – this really could be a move towards the exciting ecommerce career you’ve always wanted.
Benefits
Comprehensive total rewards benefits package including Health and Dental benefits that start on day one of employment
Company matched pension plan
Three weeks of Vacation and six personal days (Personal Paid Holidays)
Flexible and hybrid work arrangements
Excellent training and development programs as well as opportunities to grow within the company
Access to Educational Assistance & Tuition Reimbursement
Bonus eligibility
Gender affirmation benefits to ensure access to necessary care, resources, and coverage for gender-affirming procedures
Fertility Services and Surrogacy Medical Coverage to support the pursuit of a path to parenthood regardless of medical conditions, gender or sexual orientation
Adoption benefits to remove some of the financial barriers associated with adoption
Free Nespresso Coffee Machines and $100 monthly coffee credit
Up to 50% off – Nespresso Coffee Machine, Capsules and accessories
Access to the Discount Company store with Nestlé, Nespresso, and Purina products (Located across various Nestle offices/sites)
Additional discounts on a variety of products and services offered by our preferred vendors and partnerships
What you need to know
We will be considering applicants as they apply, so please don’t delay in submitting your application.
Nestlé Canada is an equal-opportunity employer committed to diversity, equity, inclusion, and accessibility. We welcome qualified applicants to bring their diverse and unique experiences as a result of their education, perspectives, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation and beliefs.
If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nestlé will work with you in an effort to ensure that you are able to fully participate in the process.
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